TCEB JOINS PACT WITH DDC, EDUCATION SECTOR
LEVERAGING MICE PERSONNEL TO EMPOWER BUSINESSES DURING COVID-19
4 December 2020, Bangkok: TCEB in collaboration with Department of Disease
Control (DDC) under the Ministry of Public Health and MICE Academic Cluster,
has developed and launched training courses to equip DMCs and manpower in MICE
and travel industries with knowledge and understanding in the standards of monitoring,
control and evaluation of the medication and public health. The aim is to
enable them to safely handle and accompany overseas businessmen visiting
Thailand under the government�s special arrangement.
The training course was organised under the MICE
Hygiene Discipline Guidelines project, and run by TCEB from 30 November to 1
December 2020, at IMPACT Muang Thong Thani. The attendants were 33 DMCs
(Destination Management Company), who are supposed to produce health-compliant
travel plans for overseas businessmen coming to Thailand for investment
purposes under the government�s special arrangement. The other trainees were 90
personnel who become International Visitor Assistant (IVA) when accompanying
the visiting businessmen.
The stakeholder in this project is TCEB�s MICE
Academic Cluster, who was assigned to develop the training course. They
comprised Silpakorn University, Mahidol University International College, Khon
Kaen University, Chiang Mai University, Prince of Songkla University and
Burapha University International College (BUUIC).
Mrs.
Supawan Teerarat, Senior Vice President, Thailand Convention & Exhibition
Bureau (Public Organization) or TCEB, stated that the instructions given by The Centre for Covid-19 Situation
Administration (CCSA) on the Special Arrangement has allowed foreign nationals to enter Thailand
on a short stay with 14-day quarantine exemption. Thus, certain health and
safety measures must be developed to serve such arrangement. TCEB has been
designated as the responsible agency together with the Department of Disease
Control, Ministry of Public Health and the Ministry of Foreign Affairs in
submitting entry permit procedures. Under the arrangement, medical and public
health companions are required for foreign nationals with investment purposed throughout
their journey in Thailand. In this connection, DMCs were brought in as they
have expertise and experience in planning and designing itineraries that cover
pre-departure, onsite and post-trip for business travelers, while their staff
and manpower in the travel industry operationalize the itineraries. The
training to serve the government�s special arrangement for overseas travelers
will contribute to Thailand�s status as the first-rate host country that
delivers �Beyond Expectation� service standard through the globally renowned
Thai hospitality. Above all, such initiative will help create and maintain
employment of service providers as the training served to re-kill Thailand�s
workforce in accordance with the government�s policy. Likewise, it will help prepare
sustainable future for MICE industry.
Dr. Opas Karnkawinpong, Director-general, Department of Disease Control,
Ministry of Public Health, said that Thailand has an efficient tracking system and disease
investigation that assure timely examination of the High Risk Contact group,
thus, an effective prevention of the disease from widespread transmission. The
Department of Disease Control certainly expects that all attendees will adapt
the knowledge, technique and advantages gained from the training to enhance
employee capabilities, as well as upgrade the standards for monitoring, control,
supervising and evaluation of the medication and public health for the COVID-19
prevention The department is pleased to support MICE journey and wish everyone
a safe and healthy future.
Planning and Development, Silpakorn University, explained that the
objectives of this training are: 1. enhance the knowledge and understanding in
the screening of patients and basic hygiene skills; 2. achieve proficiency in
serving as a host country, as well as servicing and co-ordination skills; 3. complete
the English for Specific Purpose: ESP to be able to systematically and
efficiently communicate and negotiate with the group/foreign nationals
throughout their journey in Thailand, as well as appropriately convey a cross-cultural
communication; 4. possess knowledge and understanding in immigration system and
data management for international travellers, and 5. possess interpersonal
skills and pleasant human relations. Other aspects are to respect the diversity,
adherence to the assigned responsibilities, ethics not to reveal the
information of detained foreign travellers to unrelated parties. Overall, the
training aims to develop new knowledge for MICE personnel and Destination
Management Company (DMC), including
those becoming International Visitor Assistant (IVA).
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For further information, please contact: Corporate
Image and Communication Department
Thailand Convention and Exhibition Bureau (Public
Organization)
Ms. Parichat Svetasreni Tel:
+66 2 694 6009 Email:
parichat_s@tceb.or.th
Ms. Kwanchanok Otton Tel: + 662 694 6000 Email: kwanchanok_o@tceb.or.th
Visage Company
Ms. Yuphaporn Lertsattakit Tel:
+ 662 616 6749- 50